Wedding Flowers Pick-Up
Wedding Flowers Pick-Up Policy
Congratulations on your upcoming wedding! We're excited to provide you with beautiful flowers to enhance your special day. To ensure a smooth and enjoyable experience, please take note of our wedding flowers pick-up policy:
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Pick-Up Date and Time: Your wedding flowers will be ready for pick-up on your wedding day at the time we set up in advance. Please make sure to arrive during the designated time to ensure the freshness and quality of your flowers.
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Designated Pick-Up Location: Flowers can be picked up at our Downtown Petoskey Location at 317 East Mitchell Street. Our staff will be available to assist you and provide any necessary guidance.
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Authorized Pick-Up: The flowers can be picked up by either the bride, groom, a designated family member, or a trusted representative. Please provide their name and contact information in advance if someone other than the couple will be picking up the flowers.
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Confirmation of Order: Kindly review your order confirmation to ensure accuracy in flower types, quantities, colors, and any special requests. If you notice any discrepancies, please contact us at least 7 days before the scheduled pick-up date.
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Proper Transportation: We recommend bringing a suitable vehicle for transporting the flowers, especially if the arrangements are large or delicate. Please ensure that the vehicle is well-ventilated and that the flowers are secure during transportation to prevent damage.
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Handling Instructions: Upon pick-up, our staff will provide you with care and handling instructions to maintain the freshness and beauty of your flowers throughout your wedding day. Please follow these instructions carefully.
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Emergency Contact: In case of any unforeseen circumstances or delays in pick-up, please contact us immediately at 231-347-7449 so that we can make suitable arrangements.
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Refund and Cancellation Policy: Refunds or cancellations must be requested in writing at least 30 days prior to the scheduled pick-up date. Refunds will be subject to our terms and conditions outlined in our contract.
We are committed to making your wedding flowers pick-up experience as pleasant as possible. If you have any questions or concerns, feel free to reach out to us at info@monarchgfd.com or 231-347-7449. We look forward to contributing to the beauty of your special day!
Sincerely,Â
Monarch Garden & Floral Design