Wedding Flowers Pick-Up

Wedding Flowers Pick-Up Policy

Congratulations on your upcoming wedding! We're excited to provide you with beautiful flowers to enhance your special day. To ensure a smooth and enjoyable experience, please take note of our wedding flowers pick-up policy:

  1. Pick-Up Date and Time: Your wedding flowers will be ready for pick-up on your wedding day at the time we set up in advance. Please make sure to arrive during the designated time to ensure the freshness and quality of your flowers.

  2. Designated Pick-Up Location: Flowers can be picked up at our Downtown Petoskey Location at 317 East Mitchell Street. Our staff will be available to assist you and provide any necessary guidance.

  3. Authorized Pick-Up: The flowers can be picked up by either the bride, groom, a designated family member, or a trusted representative. Please provide their name and contact information in advance if someone other than the couple will be picking up the flowers.

  4. Confirmation of Order: Kindly review your order confirmation to ensure accuracy in flower types, quantities, colors, and any special requests. If you notice any discrepancies, please contact us at least 7 days before the scheduled pick-up date.

  5. Proper Transportation: We recommend bringing a suitable vehicle for transporting the flowers, especially if the arrangements are large or delicate. Please ensure that the vehicle is well-ventilated and that the flowers are secure during transportation to prevent damage.

  6. Handling Instructions: Upon pick-up, our staff will provide you with care and handling instructions to maintain the freshness and beauty of your flowers throughout your wedding day. Please follow these instructions carefully.

  7. Emergency Contact: In case of any unforeseen circumstances or delays in pick-up, please contact us immediately at 231-347-7449 so that we can make suitable arrangements.

  8. Refund and Cancellation Policy: Refunds or cancellations must be requested in writing at least 30 days prior to the scheduled pick-up date. Refunds will be subject to our terms and conditions outlined in our contract.

We are committed to making your wedding flowers pick-up experience as pleasant as possible. If you have any questions or concerns, feel free to reach out to us at info@monarchgfd.com or 231-347-7449. We look forward to contributing to the beauty of your special day!

Sincerely, 

Monarch Garden & Floral Design