Same Day Delivery Policies
Same Day Delivery Policies
At Monarch Garden & Floral, we understand that life can be unpredictable, and sometimes you need to express your sentiments with beautiful flowers on the same day. To make your last-minute gestures special and convenient, we offer Same Day Delivery services. Please take a moment to review our policies regarding same day flower deliveries.
Order Deadline: To avail of our Same Day Delivery service, please place your order before 3:00 pm on the desired delivery date. Orders placed after this time will be scheduled for delivery on the following day.
Order Confirmation: Once your order is placed successfully, you will receive an email or text confirmation with your order details. If you do not receive this confirmation, please contact our customer support immediately.
Delivery Window: While we strive to deliver your flowers as early as possible, our Same Day Delivery service typically operates within a 3 hour window. Unfortunately, we cannot guarantee specific delivery times.
Service Radius: We provide Same Day Delivery within a specific radius around our flower shop. Please check our website or contact our customer support to verify if we can deliver to your desired location.
Delivery Charges: There is an additional fee for Same Day Delivery to cover the extra logistics involved in accommodating last-minute orders. The exact fee will be displayed during the checkout process.
Substitutions: In case any of the selected flowers or arrangements are unavailable on the same day, our expert florists will create a similar arrangement with the freshest available flowers to maintain the overall aesthetic and value of your order. We will notify you if significant substitutions are necessary.
Recipient Information: Please provide accurate recipient information, including the recipient's full name, contact number, and delivery address. If the recipient is not available at the provided address during the delivery window, we will attempt to contact you for further instructions. Additional delivery attempts may incur extra charges.
Freshness Guarantee: We take pride in offering the freshest and highest-quality flowers. Our team ensures that all arrangements are prepared with the utmost care and attention to detail.
Cancellation and Changes:
Cancellation: Once your order is placed for Same Day Delivery, it cannot be canceled or refunded.
Changes: If you need to make any changes to your order, please contact us as soon as possible. We will do our best to accommodate your requests, but changes may not always be possible, especially close to the delivery time.
At Monarch Garden & Floral, our Same Day Delivery service is designed to help you convey your emotions and best wishes promptly. We appreciate your understanding of these policies, and we are committed to making your experience with us a delightful one.
If you have any questions or need further assistance, please feel free to contact our customer support team at 231.347.7449.
Thank you for choosing Monarch Garden & Floral for your floral needs!