Retail Store Shipping Policy

Retail Store Shipping Policy

Effective Date: 8-16-2023

Thank you for shopping with Monarch Garden & Floral! We are committed to providing you with a seamless shopping experience, including reliable shipping and delivery services. Please take a moment to review our shipping policy below:


1. Shipping Methods:

We offer a variety of shipping options to suit your needs. The available shipping methods may include standard, expedited, and express delivery. Shipping options and associated costs will be displayed during the checkout process, and you can choose the one that best fits your requirements.


2. Order Processing:

  • Orders are typically processed within 2 business days from the date of purchase, excluding weekends and holidays.
  • In-stock items will be prepared for shipment during the processing period.
  • You will receive a confirmation email once your order has been processed and shipped, including relevant tracking information.


3. Shipping Times:

  • Shipping times vary based on the chosen shipping method, your location, and the availability of the items in your order.
  • Estimated shipping times will be provided during the checkout process.
  • Please note that unforeseen circumstances such as weather delays or carrier issues may impact delivery times.


4. Shipping Costs:

  • Shipping costs are determined based on factors such as the shipping method, delivery location, package weight, and dimensions.
  • Shipping costs will be calculated and displayed during the checkout process before payment confirmation.


5. Tracking Information:

  • Once your order is shipped, you will receive an email with tracking details, allowing you to monitor the progress of your shipment.
  • Tracking information will also be available in your Monarch Garden & Floral account, if applicable.


6. International Shipping:

  • We offer international shipping to select countries. Please note that international shipments may be subject to customs duties, taxes, and fees imposed by the destination country.
  • Customers are responsible for any additional charges associated with international shipping.


7. Order Modifications:

  • Changes to shipping address, shipping method, or other order details may be accommodated if the order has not yet been shipped.
  • Please contact our customer support team as soon as possible to request any modifications.


8. Order Tracking and Support:

  • If you have questions or concerns regarding your order's shipping status, please contact our customer support team at or 231-347-7449.
  • Our team will assist you in tracking your order and addressing any issues that may arise.


9. Delayed Shipments:

  • In the event of unexpected delays, we will make every effort to inform you promptly.
  • We apologize for any inconvenience caused by delayed shipments and appreciate your understanding.


10. Returns and Refunds:


By shopping with Monarch Garden & Floral Design, you acknowledge and agree to the terms outlined in this shipping policy. We are dedicated to delivering your purchases accurately and in a timely manner.

Thank you for choosing [Your Retail Store Name] for your shopping needs. If you have any questions or require further assistance, please don't hesitate to contact our customer support team.

Monarch Garden & Floral Design