Privacy Policy

Privacy Policy

Monarch Garden & Floral Design values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your personal data when you interact with our retail store, website, mobile application, and related services (collectively referred to as the "Services"). By using our Services, you consent to the practices described in this Privacy Policy.


1. Information We Collect

We may collect various types of information, including but not limited to:

1.1. Personal Information: This includes your name, address, email address, telephone number, payment information, and other identifying information necessary for processing transactions and providing customer support.

1.2. Transaction Information: Details about your purchases, returns, and exchanges, including products bought, prices, and payment method.

1.3. Usage Data: Information about how you interact with our Services, such as pages visited, products viewed, time spent, and your browsing behavior.

1.4. Device Information: Details about the device you use to access our Services, including device type, operating system, browser type, IP address, and unique device identifiers.

1.5. Location Information: With your permission, we may collect location data to provide location-based services and offers.


2. How We Use Your Information

We use your information for various purposes, including:

2.1. Providing and managing the Services, processing transactions, and delivering products.

2.2. Personalizing and enhancing your shopping experience, including product recommendations and tailored marketing communications.

2.3. Communicating with you about orders, promotions, updates, and other relevant information.

2.4. Analyzing and improving our Services, including optimizing website functionality and identifying trends.

2.5. Preventing fraudulent activities, protecting against unauthorized access, and ensuring compliance with applicable laws.


3. How We Share Your Information

We may share your information with:

3.1. Service Providers: Third-party vendors, contractors, and partners who assist us in operating our business, including payment processing, shipping, marketing, and analytics.

3.2. Legal Requirements: When required by law or to respond to legal processes, such as court orders or subpoenas.

3.3. Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

3.4. Affiliates: With our parent company, subsidiaries, and affiliated companies for the purposes outlined in this Privacy Policy.


4. Your Choices and Rights

4.1. Access and Correction: You may access and update your personal information through your account settings or by contacting us.

4.2. Marketing Communications: You can opt out of receiving marketing emails by following the unsubscribe instructions in the email or by adjusting your account settings.

4.3. Cookies and Tracking Technologies: You can modify your browser settings to control or block cookies and other tracking technologies.

4.4. Data Retention: We retain your information for as long as necessary to provide our Services and fulfill the purposes outlined in this policy, unless a longer retention period is required by law.


5. Security

We take appropriate measures to safeguard your information from unauthorized access, disclosure, alteration, or destruction.


6. Children's Privacy

Our Services are not intended for children under the age of 18. We do not knowingly collect personal information from children without parental consent.


7. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website, and the "Last Updated" date will be revised accordingly.


8. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at:

231-347-7449 0r