Our 7-Day Fresh Flower Guarantee

At Monarch Garden & Floral Design, we stand behind the quality and freshness of every Stem. Flowers are a living art form, and we believe you should enjoy their beauty for as long as possible. That’s why we offer our 7-Day Fresh Flower Guarantee.

How It Works

If your fresh flowers don’t last at least seven days from delivery or pick-up, simply call the shop within that time frame.
Please have your order information ready so we can quickly locate your purchase.
A photo of the flowers is very helpful—it lets our designers understand what happened and ensures we can make it right.
Photos may also be shared with our flower farms to help them track and address any quality issues at the source.
Once we review the details, we’ll happily provide a replacement arrangement so you can continue to enjoy beautiful, long-lasting blooms.

A Few Notes

Our guarantee applies to everyday arrangements and deliveries.
It does not apply to event flowers (such as weddings, galas, or large installations), as those designs are intended for one-time use on the event date.
Each order includes care instructions—following them helps your flowers stay fresh as long as possible.

Our Promise to You
Your happiness matters to us. If something isn’t right with your flowers, just call, share the order details, and—if you can—send a quick photo. We’ll handle the rest. With Monarch Garden & Floral Design, you can order with confidence, knowing your flowers are guaranteed fresh and beautiful.

Our 7-Day Fresh Flower Guarantee