Terms and Conditions

The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.

  • Copyright
  • All content appearing on this Web site is the property of:

    Monarch Garden & Floral Design
    317 East Mitchell Street
    Petoskey, MI 49770

    Copyright © 2013-2019 Monarch Garden & Floral Design. All rights reserved. As a user, you are authorized only to view, copy, print, and distribute documents on this Web site so long as (1) the document is used for informational purposes only, and (2) any copy of the document (or portion thereof) includes the following copyright notice: Copyright © 2013-2019 Monarch Garden & Floral Design. All rights reserved.

  • Use Of Site
  • This site may contain other proprietary notices and copyright information, the terms of which must be observed and followed. Information on this site may contain technical inaccuracies or typographical errors. Information, including product pricing and availability, may be changed or updated without notice. Monarch Garden & Floral Design and its subsidiaries reserve the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if Monarch Garden & Floral Design believes that customer conduct violates applicable law or is harmful to the interests of Monarch Garden & Floral Design and its subsidiaries.

  • Privacy Policy
  • We are committed to protecting your privacy. Authorized employees within the company on a need to know basis only use any information collected from individual customers. We constantly review our systems and data to ensure the best possible service to our customers. 

    We will not sell, share, or rent your personal information to any third party or use your e-mail address for unsolicited mail. Any emails sent by this Company will only be in connection with the provision of agreed services and products.

  • Shipping & Delivery
  • We deliver locally Monday through Saturday and same day delivery is typically available for orders placed before 1PM.  To preserve the beauty of the flowers you just ordered we will call the recipient to make sure they are home before delivering.  Please let us know if you wish for us to deliver even if the recipient isn't home.

    Monarch Garden & Floral Design ships merchandise, excluding fresh flowers,  to locations within the United States and U.S. territories, including Alaska, Hawaii, Puerto Rico, Guam, and the US Virgin Islands. The risk of loss and title for all merchandise ordered on this Web site pass to you when the merchandise is delivered to the shipping carrier.

  • Sales Tax
  • Monarch Garden & Floral Design charges sales tax for merchandise ordered on this Web site based on the applicable state sales tax rate and the location to which the order is being shipped.

  • Return Policy
  • You may purchase merchandise from this Web site by using any one of the payment options listed in (link to Payment Options). Monarch Garden & Floral Design reserves the right to change its payment procedures at any time without prior notice to you.